As an employer, you need to inform us about any changes related to your employees promptly. You can do this using i-Connect or GlobalScape.
Using i-Connect to submit information
i-Connect is your primary tool for updating us on employee changes. Make sure to double-check the information before you submit, as it will update the employee’s pension record.
For smaller employers, your regular monthly online returns (OLR) will take you through a process to update information. Here’s how to use it:
- New Employee Page: Enter details for any new starters.
- Employee Pay and Contributions Page: Update us on changes to pay and contributions for the month.
- Employee Service Page: Report any changes in working hours.
- Employee Personal Details Page: Provide updates on title, name, date of birth, gender, partnership status, and job title.
- Employee Contact Details Page: Update addresses and phone numbers email addresses. Do not make any amendments to your employee’s email address on this page as this is linked to their My Pension Online account.
- Leavers and Opt-Outs: Inform us about any employees who have left or opted out of the LGPS.
For larger employers that usually submit returns via CSV or MPP files, it is important that this information is checked and is accurate before submission as it will automatically update all the listed employee’s pension records.
If an employee over 55 leaves due to retirement, ill health, opts out, or passes away while employed, you must also submit the appropriate leaver form using i-Connect – adding it to the member’s record.
Using GlobalScape to submit information
GlobalScape is a secure file transfer service managed by Bath & North East Somerset (B&NES) Council’s IT department. Authorised users can send files containing personal data, when it is not possible to upload them via i-Connect.